Online education

Conversational AI technology is redefining online education in rural India

Artificial intelligence has the potential to have a huge impact on learning, teaching and education

Digital learning has become an integral part of the education system since the outbreak of the coronavirus pandemic. However, accessibility to quality education through digital means has been hampered for students in rural Bharat due to the large divide between haves and have-nots. The sudden reliance on e-learning has had negative effects on children in rural areas. Even before the pandemic, education in these regions was marred by lack of sufficient number of schools, lack of pocket-friendly educational facilities, and poor infrastructure in public schools.

The difficulties of access to education in rural areas have only increased with digital education. Factors such as lack of access to a good internet connection, inability to afford digital devices such as smartphones and laptops, and the unaffordable cost of internet data have deprived rural children of education after the pandemic. In terms of structural challenges, teachers in rural areas are not well versed in the use of digital devices. The content available online is mostly in English, which is not practical in a country where the language changes every few miles. Moreover, there is gender inequality as the penetration of e-learning among the female population in rural parts of India is even less.

The advent of conversational AI

Nevertheless, the advent of conversational AI promises strives to offer solutions to some of these challenges. EdTech platforms are moving towards chatbot-assisted teaching and learning to strengthen the spread of quality education in Bharat. WhatsApp-based conversational AI chatbots facilitate web-based, synchronous, self-paced learning. WhatsApp-based chatbots have been the top choice due to the access to the platform in Indian households of all socio-economic backgrounds. The app’s user-friendly interface has made it the ideal solution for providing education to students in remote areas while allowing their parents to track and participate in learning progress.

Artificial intelligence has the potential to have a huge impact on learning, teaching and education. AI-enabled chatbots generate insights into how learning happens, change how learning is assessed, reorganize classrooms, and increase teaching effectiveness. Additionally, there is an opportunity for two-way feedback and customization. In conversational AI, tools like messaging apps and voice assistants use technology components like natural language processing (NLP), intent recognition, entity recognition, realization, responses optimized speech, dynamic speech synthesis, machine learning and contextual awareness. to interact with humans.

Here are some of the elements of conversational AI that are redefining online education in rural India:

Chatbots for Education

These are used to mediate a learner’s interaction with learning materials (readings, assignments, exercises, etc.), peers, and instructors. Students can proactively use chatbots in their learning process. This helps reduce teacher intervention as chatbots provide immediate answers. In this way, teachers can improve lessons according to individual student needs.

Ease of learning

AI chatbots can converse with students in any environment through a sequence of standard text messages or media files. Lectures can be turned into interactive conversation streams using engagement tools and a fantastic user interface, and the chatbot can continuously access each learner’s level of understanding and provide them with the next part of the conference according to the defined algorithm. The bot can also present students with adaptive assessments.

teaching assistant

AI chatbots allow teachers to understand the needs of individuals based on data collected from their queries on the platform. Students have access to tailored solutions and identify gaps, strengths and weaknesses in student learning.

Chatbot FAQs

Kids get quick answers with FAQ chatbots. It’s more interactive and bots can keep adding more questions to their data based on student queries.

Voice assistant chatbots

A life-changing innovation, voice-assisted AI chatbots use various technologies such as automatic speech recognition (ASR), natural language processing (NLP), advanced dialog management and machine learning (ML) . They understand, react and learn from every interaction and assist students with automated voice responses more accurately.

Conversational AI has unlocked many benefits for students, teachers, and parents. Students are better able to retain information because they can learn at their own pace. Conversational AI allows each student to be nudged according to their personal needs. Using chatbots, educators can easily upload educational videos in vernacular languages. The AI-driven algorithm connects students to relevant content, and teachers have access to student data, allowing them to track each individual’s learning graph. Such a personalized education experience was unimaginable in Bharat, but AI-powered conversational chatbots are making it a reality.


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