PITTSBURGH, April 21, 2022 /PRNewswire/ — Direct Online Marketing (DOM), the region’s largest and fastest growing digital marketing agency, is pleased to announce the acquisition of C-Leveled, one of leading marketing and branding companies in Pittsburghwith the goal of better serving growing businesses in their “concept to customer” marketing campaigns.
According to recent research conducted and collected by HubSpot:
- 49% of businesses say increasing customer acquisition is their primary goal
- Websites are the no. 2 channel used in marketing
- 42% of people leave websites due to poor functionality
It’s no secret that websites are the first impression most businesses have of their audience. To create that first impression opportunity, web assets must be optimized to stand out in search engines, social media, and other platforms. Once that traffic is converted into leads and sales opportunities, nurturing those leads through the sales funnel requires a unique blend of art and science to achieve business goals.
Simply put: modern digital marketing is complex.
Adding to the complexity of digital marketing, growing businesses have been forced to work with multiple agencies to help with creative design, campaign launches, ROI measurement and new customer growth.
DOM’s acquisition of C-leveled aims to close this gap, positioning the first Google partner to provide a full suite of services within a single agency for businesses looking to grow online with confidence.
“I have been fortunate to work with the C-level team for 5 years, witnessing their talent first hand. I have the utmost respect for Denise and what she has achieved,” said Justin Seibert, Founder and President of Direct Online Marketing. “Furthermore, our values completely align, creating a natural cultural fit between the two companies.”
In addition to extending DOM’s marketing offerings to customers, C-leveled’s reputation in the Pittsburgh will enable DOM to continue to expand its growing presence in the region and recruit the highest quality talent to serve its global customer base.
The inclusion of C-leveled’s team of experienced creatives, developers, and customer service managers will also allow DOM to serve more businesses with a customer experience that far exceeds what businesses expect from traditional marketing agencies. DOM currently achieves an 85% customer retention rate and expects this number to continue to grow. Its Net Promoter Score, the benchmark indicator of customer satisfaction, is 37% higher than benchmarks in the digital agency sector.
“What DOM has achieved over the past few years is very impressive,” said Denise DeSimone, President and CEO of C-leveled. “When evaluating what the next phase of Level C will look like, transitioning to a company that excels in quality of work, unparalleled customer experience and authentic company culture were critical factors to consider. account, and DOM owns all three.”
For more information on this acquisition, please call 800.979.3177 or visit directom.com.
About Online Direct Marketing
Direct Online Marketing (DOM) is one of the top 200 digital marketing agencies Premier Google Partner founded in 2006. From our offices in Pittsburgh and Rolling, WV we have helped customers from all populated continents to sell in more than 150 countries. By partnering with us, you get a trusted digital advisor with certified expertise and proven results. We offer a disciplined approach, simple communications, total transparency and a culture of excellence. For more information, visit https://www.directom.com/.
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SOURCE Online Direct Marketing