Online banking

Customers Nationwide See Their Payments Delayed Due to Another Online Banking Outage | Personal finance | Finance

Customers of the building society have reported issues when it comes to making payments and transferring funds. The issue was noticed by the DownDetector website and has since been picked up by many customers, who have expressed their anger and concern on social media. Due to this problem, some people have been unable to get […]

Online banking

Public Bank launches DuitNow Online Banking/Wallets

PETALING JAYA: Public Bank launched a new secure online payment solution DuitNow Online Banking/Wallets in January this year to support the cashless economy. The feature supports e-commerce transactions making it easy to accept real-time payments through online banking and e-wallets through simple redirection. Managing Director and CEO of the Public Bank, Tan Sri Tay Ah […]

Online banking

Bank of Ireland announces upgrades to its online banking app and service

The bank says the changes will give customers more control. Bank of Ireland has introduced a series of new features to its online banking service. The bank says the changes are designed to give more control over how its customers manage their debit and credit cards through its online banking channels. This includes the Bank […]

Online banking

Cooperative banking issues affect mobile and online banking – what we know

Customers of The Co-operative Bank reported outage issues Thursday morning, leaving many without access to online or mobile banking apps. The reports began appearing on Down Detector, a website outage reporting service, around 7:27 a.m. on Thursday, January 27. The issue peaked at 8:12 a.m. with over 100 reports on Down Detector. The outage affected […]

Online banking

Report identifies weaknesses in online banking security

Some UK banks are letting their customers down with poor authentication and web security issues, according to a consumer rights group. Which? again teamed up with independent security consultants 6point6 to assess the front-end security of 15 current account providers. He looked at four criteria: encryption and protection, connection, account management, and browsing. The report […]

Online banking

“Worrying Security Flaws” May Expose Online Banking Customers to Fraud – Which One?

Online banking customers exposed to worrying fraud risks, according to Which? (Photo posed by model/Yui Mok/PA) (PA Files) Online banking customers face worrying fraud risks, according to Which? The consumer group urged providers to “up their game” by using the latest protections for their websites and not allowing customers to set insecure passwords. It conducted […]

Online banking

“Worrisome Security Flaws” May Open Online Banking Customers to Fraud – Which One?

Online banking customers face worrying fraud risks, according to Which? The consumer group urged vendors to “improve their game” by using the latest protections for their websites and not allowing customers to set insecure passwords. He conducted a survey with 6point6 security experts, testing the security of online and mobile applications from 15 leading current […]

Online banking

“Worrisome Security Flaws” May Open Online Banking Customers to Fraud – Which One?

Online banking customers face worrying fraud risks, according to Which? The consumer group urged vendors to “improve their game” by using the latest protections for their websites and not allowing customers to set insecure passwords. He conducted a survey with 6point6 security experts, testing the security of online and mobile applications from 15 leading current […]

Online banking

Wish list for visually impaired online banking users

HERE is a sharing of my online banking experience from the perspective of a visually impaired person. First, blind tech 101. With the help of assistive technology, like the screen reader, I can use my smartphone or computer like everyone else. TalkBack on my smartphone and NonVisual Desktop Access on my computer will read aloud […]

Online banking

Nationwide online banking down as customers fear Christmas wages

Customers across the country were unable to transfer or receive money before Christmas due to an online banking issue. Customers of the construction company have had issues transferring funds, accessing mobile banking and using online banking, according to the DownDetector website. Customers across the country started reporting issues around 7 a.m. on Tuesday, December 21. […]

Online banking

Is the Nationwide online banking service down? What we know

Customers across the country are experiencing outages with their services after the bank confirmed there was a problem. According to Down Detector, a site where users log problems with various accounts, customers mainly face problems with money transfers, online banking and mobile banking. Nationwide took to Twitter to say they are aware customers are having […]

Online banking

Is the Nationwide online banking service down? What we know

Customers across the country experienced outages with their services on Tuesday after the bank confirmed there was a problem. According to Down Detector, a site where users log problems with various accounts, customers had been experiencing problems primarily with transferring funds, online banking and mobile banking since before 1pm on Tuesday, December 21. Nationwide used […]

Online banking

Standard Bank app and online banking downtime

Standard Bank customers have been unable to sign in to its mobile banking app or internet banking since Thursday evening. Failure detector showed a significant increase in complaints about Standard Bank services starting around 11:30 a.m. The majority of the reports were tagged as relating to “online banking”, “mobile banking” and “online login”. The graph […]

Online banking

NatWest and RBS down: Why are online banking apps down and how long will they be?

Customers first reported the issues with RBS to DownDetector, an online service used to report website outages, at 6:57 a.m. The NatWest outage began minutes earlier at 6:53 a.m. 56-57% of users were unable to access their RBS and NatWest mobile banking apps and experienced issues with their online banking service. Register to our daily […]

Online banking

Is Natwest down? What we know about online banking, app issues Thursday

Customers using Natwest and RBS banking apps reported issues with mobile banking apps this morning. Reports began appearing on Down Detector, a website outage reporting service, for RBS at 6:57 a.m., while the Natwest outage began at 6:53 a.m. In both mobile banking apps, 56-57% of users were unable to access their mobile banking services. […]

Online banking

Loan, Loan, Bank – Online banking for seniors made easy – Sedona.Biz

Green Camp AZ (November 23, 2021) – Starting Wednesday, December 8 from 3:00 p.m. to 4:00 p.m., Lynn Sweitzer will present in person or virtually a series of five hands-on lessons on how to bank successfully and safely online. security. The class, which is part of the Community Connect: Digital Access at Home project, will […]

Online banking

Santander as customers unable to use online banking or access money

Santander’s online banking services have declined, leaving hundreds of customers unable to transact. Online banking and card payments appear to have collapsed and some people are stuck in their accounts, unable to make transfers or withdraw money. The problems began around 5:30 a.m. Monday morning, with nearly 1,000 customers reporting problems, according to Down Detector. […]

Online banking

Santander DOWN: chaos as online banking apps and banking crash lock customers into their accounts

Customers started reporting issues around 5:30 a.m. this morning, with many struggling to access their accounts, but the bank says it is working hard to resolve the issue ( Image: SIPA USA / PA Images) The Santander app and online banking service are out of order for many users, some of whom are unable to […]

Online banking

Are Lloyds Bank and Halifax Broken? Online Banking Problems For UK Users – Here’s Everything We Know

Users are having issues with online banking, online connections and mobile banking this morning, according to Down Detector. Down Detector tracks issues and outages affecting online services from social media mentions. Read more Read more Southsea scammer tricked a Tinder-match millionaire in Dubai into almost giving him … Register to our daily newsletter Newsletter cut […]

Online banking

Citibank online banking, other services will be phased out on November 8. Details here

Citibank said in an email sent to its customers that its operations would be affected on November 8 “because our systems are undergoing scheduled maintenance.” Citibank has a significant setup of credit card business in India. Citibank has informed its customers of an interruption scheduled for Monday, November 8. The hostage will continue for 45 […]

Online banking

Barclays’ online banking system and app go down

Barclays’ online banking system and app appear to have crashed this morning, preventing thousands of customers from accessing their accounts. According to Down Detector, which monitors website outages, around 2,000 users started experiencing issues around 6:00 AM BST. Many people have taken to social media to express their frustration. A Barclays customer wrote on Twitter: […]

Online banking

Is the Barclays app down? Thousands of Barclays customers report online banking issues with apps not working

Are Barclays Online Banking Down? Users of the Barclays app are reporting issues with the bank’s online services (Image credit: Carl de Souza / AFP via Getty Images) Barclays’ mobile banking app and online services appear to have gone down this morning as UK customers reported problems accessing the UK bank’s mobile and online services. […]

Online banking

Barclays online banking and app are back up and running after thousands struggled to log into their accounts

THOUSANDS of Barclays customers struggled to access their accounts this morning after online banking and banking apps crashed. Almost 2,000 people were unable to log into their accounts, according to complaint tracker Downdetector, with the problems starting around 6 a.m. 1 Barclays app and online banking were down for thousands of Brits this morning However, […]

Online banking

NatWest online banking issues resolved after hundreds of customers struggled to log into their accounts

HUNDREDS of NatWest customers struggled to log in after a blackout that prevented Brits from accessing their accounts. According to the complaint tracking website Downdetector, more than 310 people were unable to use online banking when it crashed around noon. 1 NatWest customers struggled to connect this afternoon The issues, which have since been resolved, […]

Online banking

Customers Worried About NatWest Online Banking Decline

CUSTOMERS have taken to the Internet to complain that their NatWest online banking is not working. Hundreds of NatWest customers have reportedly been reporting issues since around 1pm UK time. According to reports, 63 percent of complaints were about issues with online banking services, 27 percent were connection issues, and 10 percent were issues with […]

Online banking

BoQ aims to reverse troubled rates in mobile and online banking

BoQ’s presentation also highlighted that its mortgage customer satisfaction ranking, based on RFi XPRT numbers, was fourth in terms of net developer satisfaction, up from 11 in 2019. The NPS measures the likelihood that a person will recommend or criticize a brand. But BoQ’s sustainability report notes also showed slippage with key technology used by […]

Online banking

Lloyds, Halifax and Bank of Scotland DOWN online banking – with accounts showing £ 0

Customers at Lloyds, Halifax and Bank of Scotland appear to be struggling to access their money this morning with user reports showing complaints about online banking services and apps. Video upload Video unavailable The video will play automatically soon8to cancel Play now Several online platforms across the UK are having issues Lloyds, Halifax and Bank […]

Online banking

Bank of America’s online banking system crashed on Friday, locking thousands of customers out of their accounts

Bank of America Justin Sullivan/Getty Images Bank of America’s online banking services were inaccessible to many users Friday morning. Over 12,000 customers have reported issues on Down Detector. According to BoA, user accounts were secure despite the system crash. See more stories on Insider’s business page. Bank of America’s website was inaccessible to users Friday […]

Online banking

Bank of America’s online banking system crashed on Friday, locking thousands of customers out of their accounts

Bank of America online banking was inaccessible to many users on Friday morning. Over 12,000 customers have reported issues on Down Detector. According to the BoA, user accounts were secure despite the system failure. Bank of America’s website was inaccessible to users Friday morning, preventing thousands of customers from accessing their accounts. According to Bank […]

Online banking

Barclays app and online banking outage angers customers

BARCLAYS Internet and mobile banking services are back up and running after hundreds of issues reported this morning. Customers said they couldn’t make transfers or log into their accounts. 1 Barclays sparked outrage from customers when internet and mobile banking went downCredit: Getty – Contributor Barclays apologized to customers on social media, saying he was […]

Online banking

Barclays app and online banking down because customers can’t make or send payments

Barclays customers say they can’t make or receive money transfers or log into their accounts this morning as the issues appear to affect hundreds of people Barclays customers have issues this morning ( Image: PA) Barclays customers were unable to send or make payments this morning after the banking giant was hit by technical issues. […]

Online banking

Bulgaria in Europe: why Bulgarians don’t use online banking? – Novinite.com

Do you use mobile banking? If so, congratulations – you are a minority. Only 1 in 8 Bulgarians have such a service on their phone or computer. And if you use the the Internet – which would make sense if you were reading this article – you are doing it from one of the most […]

Online banking

CIB Egypt Achieves Exponential Growth in Online Banking Services

Commercial International Bank (CIB) Egypt has played a pivotal role in the early adoption of digital technologies in recent years. True to its leadership position in the digital transformation of banking services in Egypt, clients benefit from a unique digital banking experience that meets the latest international standards. CIB achieved remarkable results in the first […]

Online banking

Millennials have increased their online banking

Financial institutions (FIs) want to retain their customers, cementing relationships already in place – while of course bringing new members to their rosters. Traders want to maintain high end lines. In their attempt to attract younger customers, these companies must create digital experiences that reflect the fact that younger, affluent, urban consumers are flocking to […]

Online banking

Is Santander down? How to check if your online banking and app isn’t working – and if you can claim compensation

Santander, TSB and Natwest’s online banking services went down on Friday, affecting people across the UK (Shutterstock / Downdetector) The problems started early in the morning, with over 1,000 people reporting the issue to the Downdetector complaint tracking website. Register to our daily newsletter Newsletter cut through the noise It comes after customers at Lloyds, […]

Online banking

Is the First Direct application down? Online banking problems explained

MOBILE and online banking services have been discontinued for hundreds of First Direct customers due to a suspected issue with Sky Internet. Outages were reported on the bank’s website and app on August 20. Here’s what to do if you can’t access your account. 1 Hundreds of First Direct customers were unable to access the […]

Online banking

NatWest’s online banking services decline, leaving customers stranded in their bank accounts

Hundreds of NatWest and RBS customers have already reported issues using their online banking services, with issues starting around 9:30 am today and some not being able to log in at all. The bank encounters technical difficulties ( Image: SOPA Images / LightRocket via Getty Images) NatWest and Royal Bank of Scotland customers cannot access […]

Online banking

NatWest: Thousands of people left without access to money after NatWest online banking crash

Customers of Royal Bank of Scotland and NatWest were affected today (August 8) by a computer failure that resulted in the downtime of the company’s online websites. According to the DownDetector website, many users were unable to access their funds. About 1,000 people have reported problems with NatWest and 40 with RBS, reports Mirror Online. […]

Online banking

HDFC Bank’s online banking services will remain closed for six hours tomorrow

HDFC Bank, the largest private bank in the country, has informed that online and mobile banking services will remain closed on July 18 between 12:00 p.m. and 6:00 a.m. The services will be temporarily suspended due to the maintenance work scheduled by the bank that will be carried out during this period. The bank informed […]

Online banking

Switching to online banking is forcing some Colorado banks to rethink their branches

Whether it’s transferring money through Zelle, depositing checks remotely, or setting up new accounts entirely online, the pandemic has accelerated consumers’ level of convenience with digital banking. “The bank, like every other business that has remained open, must have changed in no time,” said Jenifer Waller, president of the Colorado Bankers Association. “It was surprising […]

Online banking

HSBC apologizes for online banking confusion that angered customers

HSBC apologized for advising its customers that they may not be able to use online banking services outside of town, reiterating that they can continue to use the services even if they are not in Hong Kong and did not intend to change these policies. In a statement, HSBC said that customers in Hong Kong […]

Online banking

SBI customer alert! No online banking service available for these two hours

The State Bank of India (SBI) said its digital services will remain affected for a few hours due to maintenance work on June 17. will remain assigned between 12:30 p.m. and 2:30 a.m. on June 17 (Thursday). “We ask our valued clients to stay with us as we strive to provide a better banking experience,” […]

Online banking

Online banking remains popular with consumers, but sophistication wins out, says JD Power – Digital Transactions

According to a recent JD Power study, consumers are increasingly turning to online banking as their only method of banking. In 2020, the number of consumers who only bank online increased by 11%. Overall, 41% of consumers in the United States are digital-only banking customers. The online channel has also become a popular way for […]

Online banking

How seniors master online banking

Photo / Supplied. Seniors find online banking demystified after the ASB workshops. Michael Brannigan can roughly name the day his lack of internet skills began – in 1988, when he quit his job in the auto industry to become a farmer. Now 69, Brannigan is one of hundreds of people over 65 who attend ASB’s […]

Online banking

Fixed Santander online banking issue – customers can access accounts

SUNDAY AM UPDATE: Santander customers can finally access their accounts after a massive outage that saw thousands stranded from online banking and the smartphone app. The problem, which lasted most of Saturday, has now been fixed with Santander’s status page saying, “All of our banking services are now operating normally. We are so sorry for […]

Online banking

Online banking suffers, ATMs report connectivity issues as Eid approaches

Several people line up at an ATM on a public holiday. Photo: AFP KARACHI: Long lines were seen at ATMs at various banks in the city on Saturday as more customers avoided banking interactions due to the coronavirus outbreak and limited banking hours before Eid. Many ATMs have reported connectivity issues and online banking has […]

Online banking

Advancing online banking: Consumer adoption surges amid pandemic

By Sarena Barker, Senior Vice President of Electronic Banking Services, Plumas Bank Here’s the moment I knew our bank’s investment in online and mobile banking had made all the difference to our community: One of our long-time clients at Plumas Bank, a man who started doing business with us shortly after the bank was established […]

Online banking

Myanmar’s mobile internet unblocks online banking, possible national intranet raises concerns

Fresh out of a 45-day mobile internet outage that left Myanmar in shock, the regime has restored connectivity for some mobile banking apps and Microsoft’s Office 365 services, according to an internal email from the telecommunications operator Telenor who has been circulating on Facebook since Monday. CB Bank, one of Myanmar’s largest private institutes, was […]

Online banking

SBI secures online banking with an OTP based connection for every transaction. here’s how

The State Bank of India (SBI) has developed a one-time password (OTP) to make customer transactions more secure. To ensure the high security and safety of your account, this OTP based password adds another layer of security to your account. “SBI makes online banking safer with our OTP-based connection for added security. Now hassle-free banking […]

Online banking

Online banking change leads to “significant increase” in fraud

Online fraud attacks increased by 250% during 2020 as the pandemic pushed people towards digital banking, according to a new report. The Feedzai Financial Crime Report Q1 2021 found that there was a 200% increase in mobile banking services and a subsequent 250% increase in online banking fraud attempts between Q1 and Q4 of the […]

Online banking

Online banking – Forbes Advisor

Editorial Note: We earn a commission on partner links on Forbes Advisor. Commissions do not affect the opinions or ratings of our editors. Capital One is a full-service bank that offers competitive rates and toll-free accounts to meet most banking needs. Although it has Capital One branches and cafes in some locations (which are in […]

Online banking

Nordic countries dominate adoption of online banking in Europe

Only the Netherlands is preventing the five Nordic nations from wiping out the top of the online banking penetration rankings. According to Tradingplatforms.com, using European Union statistics for 2020, Norway leads the European league with 95% of adults using online banking, followed by Iceland (94%), Denmark. (91%) and Finland (91%). Sweden was ranked sixth at […]

Online banking

The first direct customers have moved from online banking to m-banking in the past 12 months

Digital bank The First Direct app is now connected 12.5 million times per month. Image source: Chris Pitt / First Direct Mobile banking has become increasingly popular among First Direct customers during the pandemic. New data from the bank shows that the use of online banking services by its customers has fallen by 21% compared […]

Online banking

People’s Choice Credit Union customers irritated by crashes and slowness of online banking

A system upgrade is accused of leaving tens of thousands of Australians without access to their online bank accounts. Key points: People’s Choice Credit Union customers say they couldn’t access online banking Company says online banking is working again, but slowly Customers say they still have problems People’s Choice Credit Union customers said the outage […]

Online banking

Radius Bank Launches Enhanced Online Banking and Mobile App Experience for Small Business Customers

BOSTON–(BUSINESS WIRE)–Radius Bank, a forward-thinking digital bank, today announced the recent launch of its enhanced online business banking platform and mobile app for small businesses. The revamped user experience is the result of the bank’s ongoing partnership with New York-based fintech company Narmi, which also powers Radius’ consumer online banking and associated mobile app. Two […]

Online banking

Online banking market size is expected to grow by $31.81 billion by 2027,

Portland, Nov. 03, 2020 (GLOBE NEWSWIRE) — According to the report released by Allied Market Research, the online banking market was set at $11.43 billion in 2019 and is expected to reach $31.81 billion by 2027, the recording of a 13.6% CAGR from 2020 to 2027. The report provides a detailed analysis of key investment […]

Online banking

Here’s how to protect yourself from online banking scams

Online banking in the age of COVID-19 can be a double-edged sword for seniors. On the plus side, managing financial transactions online can be a boon: it means seniors don’t have to tediously travel to their local physical branch, interact in close proximity with others, and potentially expose themselves to a higher risk of coronavirus. […]

Online banking

Brands must focus on mobile to dominate online banking (chart) / World of digital information

It is obvious, without any fact checking, that the banking industry has seen massive changes from time to time. While every move or trend in the banking industry was aimed at creating more ease for people, especially when it comes to managing personal finances, a bigger role has been played by mobile native disruptors. Over […]

Online banking

Top Nine Reasons Why Online Banking Benefits Small Businesses

With online banking, businesses can save time and resources while keeping track of their expenses in a convenient and economical way. Gone are the days when a company representative had to go to the bank in person to deposit a check or withdraw money for a salary, as all of these transactions can now be […]

Online banking

How to choose an online bank

Finding a good online bank is essential for managing money in the digital age. Online banking can offer all the services of traditional banking, sometimes with even more perks, such as higher interest rates for checking and savings. This does not mean that online banking is perfect or that all online banks are the same. […]

Online banking

To help increase online banking adoption among seniors, Capital One, Grovo and OATS launch “Ready, Set, Bank: Online Banking Made Easy”

Posted 08-08-16 Proposed by Capital One Financial Corporation To help support the increased use of online banking services among seniors, Capital One Financial Corp. has partnered with Older Adults Technology Services (OATS) – a non-profit organization that helps seniors develop technology skills – and workplace learning innovator Grovo to launch “Ready, Set, Bank: Online Banking […]